Personal information is a very crucial data that is essential for many businesses to offer its services and use it in processing in their operations. ISO 27018 – Information technology — Security techniques — Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors is a standard by the international organisation for standardisation (ISO) that enables us to protect the personally identifiable information that is processed by any organisation.
Controls such as these are very critical in this ever changing world wherein personal information can be used for wrong purposes I need additional controls and practises in the organisation.
The standard is a member of ISO 27000 Family tech provides various controls related to information technology and security, ISO IEC 27018 provides guidance and best practises for public cloud service providers (CSP) and organisations that handle personally identifiable information on how to protect, handle, process personally identifiable information (PII).

By implementing the standard in the organisation, we have multiple benefits that are for both consumers and for the processing organisations especially public cloud service providers.
Protection of personally identifiable information standard that is ISO 27018 can be achieved at affordable cost with CertBureau where we offer the best industry prices and services at reasonable costings wherein we enable the organisation to achieve the compliance requirements of ISO 27018 by training, documentation support, policy framework and continuous monitoring the organisation performance with respect to handling of ISO 27018 Requirements.
| No of Employees | Timeline | Cost (Approx) |
| 1-25 | 4 Weeks | 1250 USD |
| 25-100 | 6 Weeks | 2150 USD |
| 100-250 | 6-8 Weeks | 3500 USD |
| 250+ | 8 weeks | Custom prices |
The following are stages of obtaining ISO 27018:
Gap Analysis: the organisation needs to understand the requirements of ISO 27018 certification in which more emphasis is provided for handling of personally identifiable information and what are the gaps that are present in the current practises of the organisation and how to plan to comply for them.
Documentation and Policies: it is very essential for us to create various set off documentations and policies that describe the required ISO guidelines that are essential to be put in place to comply to the required standard.
Internal Audits: conduction of assessment internally in which we determine further gaps which can be achieved with continual improvement and objective based approach, the internal audit also provides the organisation with effective understanding of various requirements that has to be still met in order to make a implementation more effective.
External Audits: the organisation has to go through a set of external audits that are divided into stage 1 and stage 2 which are crucial for the organisation to pass by complying to all the requirements so that the organisation can be certified.
The following are Key principles of ISO 27018:
Data protection: the organisation has to identify the PII and have classifications and controls that help in encryption and access limits that will protect during the cloud storage process.
Consent and rights: the organisation has to be having clear understanding of what are the concepts that are required priorly from the individuals during the collection of data and how the rights have to be respected, and controls implemented based on such rights are very crucial.
Assessment and audits: it is essential for the organisations the assessment and it’s periodic practise whether it has checklist which are developed to protect the practise by continuously auditing themselves.
Breach control: the organisation has to determine various procedures required to be followed during breach and data compromise wherein it must provide policy based documented information which are essential to be followed during a data breach.
Transparency: transparent operations that provide clear information about data storage, data transfer and various other processes that are associated with data have to be clearly defined and publicised by the organisation when implementing ISO 27018.
CertBureau is an organization with many international offices which helps it to gain great experience and knowledge across the world, we meet, we interact with many organizations in many continents and countries. This helps us to bring in more creative and updated methods while implementation.
We have tried to provide some good points to help you understand why we could be us.